FAQs

1, I received a bill from your office, but I think my insurance plan should cover the cost, whom should I talk to ?

Your health insurance policy is a contract between you and your insurance company. We are happy to file the claim on your behalf, but any discrepancy is strictly between you and your insurance company. We have no power to resolve any issue. Any amount that is not paid by your insurance company will be your responsibility.

2, What is the due date when I receive a medical bill from your office ?

Any bill is due upon receipt, and usually it should be paid within 30 days. Any delinquent account with balance over 120 days will be subject to a late charge of $25 or 30% of the balance, whichever is greater. A delinquent account will be sent to a collection agent for collection after review. The patient will be responsible for any legal and collection costs.

3, How can I pay my bill ?

We accept cash, credit card/debit card, or check payment. You may call our office at (901) 794-3397 for credit card payment. Your may also mail in a check or money order, or credit card information. When mail in payment, please include the top portion of the bill for prompt and accurate credit to your account. Please mail payment to:

 

THE HUTCHINSON CLINIC
ATTN ACCOUNTS RECEIVABLE
4137 KIRBY PKWY STE 1
MEMPHIS TN 38115-6512

 

Please make check payable to: The Hutchinson Clinic. Please do not mail in cash. All returned check unpaid will result in a charge of $30 on your account, besides the charge from your bank.